Website Terms and Conditions

Website Terms and Conditions

PLEASE READ THESE WEBSITE TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS SITE

Welcome to the vPOP® Website – https://vpop-pro.com (the “vPOP® Site”). By accessing or using the vPOP® Site you are entering into a contract with VetSOS Education Ltd and agree to be bound by and to comply with these terms and conditions (“Website Terms”). If you do not agree with any of these Website Terms or our Privacy Policy, do not access or use the vPOP® Site. We may change these Website Terms from time to time so you should review them each time you elect to access or use the vPOP® Site.

What’s in these Website Terms?

 These Website Terms tell you the rules for using our vPOP® Site.

 Important Terms

 These Website Terms include a number of important provisions that affect your rights and responsibilities such as your agreement to cover VetSOS Education Ltd for damages caused by your breach of these Website Terms (paragraph 11), the disclaimers against VetSOS Education Ltd’s liability to you (paragraph 15), and the limits on VetSOS Education Ltd’s liability to you (paragraph 16).

Please be aware that the vPOP® PRO App is a pre-operative planning application for veterinary surgeons. Under no circumstances shall VetSOS Education Ltd be liable or otherwise responsible for the decisions taken by, or the surgical skill of, the user of the vPOP® PRO App, the outcome of any surgical operations undertaken after using the vPOP® PRO App or any damage to the user’s patients.

1. Who we are and how to contact us

The vPOP® Site is owned and operated by VetSOS Education Ltd of Column House, London Road, Shrewsbury SY2 6NN (referred to as “VetSOS Education Ltd”, “we”, “us” or “our” in these Website Terms).

If you have any questions about these Website Terms, you can reach us using the following details:

Email address: support@vpop-pro.com

Postal address: Column House, London Road Shrewsbury SY2 6NN

2. By using the vPOP® Site you accept these Website Terms

These Website Terms apply to all visitors, users and others who access or use the vPOP® Site. By accessing or using the vPOP® Site, you confirm that you accept these Website Terms and that you agree to bound by and to comply with them.

If you do not agree to these Website Terms, you must not use the vPOP® Site.

As long as you comply with these Website Terms, VetSOS Education Ltd grants you a personal, non-exclusive, non-transferable, limited privilege to enter and use the vPOP® Site.

You are responsible for ensuring that all persons who access the vPOP® Site through your internet connection are aware of these Website Terms and other applicable terms and conditions set out below, and that they comply with them.

3. There are other terms that may apply to you

App Terms and Conditions with Licence for free trials and paid subscriptions: If you choose to download or otherwise access the vPOP® PRO Veterinary Pre-Operative Orthopaedic Planning Application (the “vPOP® App”) you will need to take out a subscription (either a free trial or a paid subscription) either through the vPOP® Site or through the digital distribution service operated and developed by Apple Inc (“Apple App Store”) or Google Inc (“Google Play Store”). Before taking out a subscription, you must agree to be bound by and to comply with our App Terms & Conditions and Licence and the terms and conditions of the Apple Inc Store or the Google Play Store as applicable. Your right to use the vPOP® App will be governed by our App Terms & Conditions and Licence.

Discourse Terms and Conditions if you upload information and materials to the Discourse Discussion Forum: If you choose to access or use the vPOP® veterinary discussion forum at https://discourse.vpop-pro.com including uploading content to the Discourse forum or making contact with other users of the Discourse forum, you also agree to be bound by and to comply with our Discourse Terms and Conditions including, without limitation, the Content Standards. You provide certain warranties in relation to the information and materials that you upload, in accordance with the Discourse Terms and Conditions. You grant VetSOS Education Ltd and other users a licence to use the information and materials that you upload in accordance with the Discourse Terms and Conditions.

Privacy Policy: Your access to and use of the vPOP® Site is also conditioned on your acceptance of and compliance with the Privacy Policy of VetSOS Education Ltd. [provide link]. Our Privacy Policy describes our policies and procedures on the collection, use and disclosure of your personal information when you use the vPOP® Site, subscribe to the vPOP® App or use the Discourse discussion forum. Our Privacy Policy tells you about your privacy rights and how the law protects you. It also explains our policies in relation to use of cookies. We will only use your personal information as set out in our Privacy Policy. Please read our Privacy Policy carefully before using the vPOP® Site. 

4. We may make changes to, suspend or withdraw the vPOP® Site


The vPOP® Site is made available free of charge.

 We may update and change the vPOP® Site from time to time to reflect changes to our products and services, our users’ needs and our business priorities.

We do not guarantee that the vPOP® Site, or any content on it, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of the vPOP® Site for business and operational reasons. We will try to give you reasonable notice of any suspension or withdrawal.

 5. Intellectual Property

All intellectual property rights in and to the text, graphics, artwork, photographs, user and visual interfaces, trade marks, logos, brand names, sounds, music and computer code contained on the vPOP® Site (“Content”), including but not limited to the design, structure, selection, “look and feel” and arrangement of such Content, are owned or licensed by or to VetSOS Education Ltd. Those works are protected by copyright, patent, trade mark, design and trade dress laws and treaties in the United Kingdom and around the world. All such rights will remain the exclusive property of VetSOS Education Ltd and its licensors.

Except as expressly provided in these Website Terms in the section titled How you may use material on the vPOP® Site, no part of the vPOP® Site and no Content may be copied, reproduced, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted or distributed in any way to any other computer, server, website or other medium for publication or distribution or for any commercial purpose, without the prior written consent of VetSOS Education Ltd.

“vPOP” is a UK registered trade mark of VetSOS Education Ltd. Our trade marks and trade dress may not be used without the prior written consent of VetSOS Education Ltd, unless they are part of material you are using as permitted under How you may use material on the vPOP® Site.

6. How you may use Content on the vPOP® Site

You may print off one copy, and may download extracts, of any page(s) from the vPOP® Site for your personal use and you may draw the attention of others within your organisation to content posted on the vPOP® Site.

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

In all paper or digital copies of any materials you have printed off or downloaded in any way, you must not remove any proprietary notice language in the extracts and VetSOS Education Ltd’s status (and that of any identified contributors) as the authors of content on the vPOP® Site must always be acknowledged.

You must not use any part of the content on the vPOP® Site for commercial purposes without obtaining a licence to do so from us or our licensors.

If you print off, copy or download any part of the vPOP® Site in breach of these Website Terms of use, your right to use the vPOP® Site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

7. Restrictions on your use of the vPOP® Site

You may not use any “robot”, “spider”, “page scrape”, “deep link” or other automatic device, program or methodology or similar manual process to access, acquire, copy or monitor any portion of the vPOP® Site or any Content, or in any way reproduce or circumvent the navigational structure or presentation of the vPOP® Site or Content to seek to obtain any materials or information through any means intentionally not made available through the vPOP® Site.

You may not through “hacking”, “password mining” or any other illegitimate means gain or attempt to gain unauthorized access to any segment or feature of the vPOP® Site, the server on which the vPOP® Site is stored or any server, computer, system, network or database connected to the vPOP® Site.

You may not probe, scan or test the vulnerability of the vPOP® Site or any network connected to the vPOP® Site, or breach the security or authentication measures on the vPOP® Site or any network connected to the vPOP® Site.

You may not reverse look-up, trace or attempt to trace any information, including personal information, on any other user of or visitor to the vPOP® Site.

You may not use any device, software or routine to interfere with or attempt to interfere with the proper working of the vPOP® Site or any transaction being conducted on the vPOP® Site or with any other person’s use of the Site.

You must not misuse the vPOP® Site by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attack the vPOP® Site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990, UK or any similar legislation in the country in which you are based. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use the vPOP® Site will cease immediately.

8. Rules about linking to the vPOP® Site

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.

You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

You must not establish a link to the vPOP® Site in any website that is not owned by you.

The vPOP® Site must not be framed on any other site, nor may you create a link to any part of the vPOP® Site other than the home page.

We reserve the right to withdraw linking permission without notice.

The website in which you are linking must comply in all respects with the content standards set out in our Discourse Terms and Conditions 1 – Content Standards.

If you wish to link to or make any use of content on the vPOP® Site other than that set out above, please contact us at support@vpop-pro.com. 

9. Your Feedback to us

VetSOS Education Ltd welcomes your feedback, innovations and suggestions regarding the attributes, performance or features of the vPOP® Site and the vPOP® App (“Feedback”). You may get in touch with us at support@vpop-pro.com or Suggestions and improvements - VPOP PRO Support.

You agree that VetSOS Education Ltd will be free to act on Feedback you provide, and that we will not have to notify you that your Feedback was used, get your permission to use it, or pay you. You agree not to submit Feedback that you believe might be confidential or proprietary to you or others.

10. How we may use your personal information

We will only use your personal information as set out in our privacy policy.

11. Indemnification provided by you for breach

If you breach these Website Terms, you agree to indemnify VetSOS Education Ltd and its officers, employees and agents from and against all damages, costs, judgments and expenses, including reasonable attorney fees which VetSOS Education Ltd and its officers, employees and agents incur as a result of your breach.

12. Do not rely on information on the vPOP® Site

The content on the vPOP® Site is provided for general information only. It is not intended to amount to advice on which you should rely. You must use your own judgment or obtain professional or specialist advice before taking, or refraining from taking, any action on the basis of the content on the vPOP® Site.

13. We are not responsible for websites we link to

We are not liable or responsible for third party content on the vPOP® Site.

Where the vPOP® Site contains links to other sites and resources which are provided by third parties, such links and resources are provided for your information only only and you access and use them at your own risk… Such links should not be interpreted as approval by us of those linked websites or of the information you may obtain from them. We have no control over and are not liable or responsible for the content, privacy policies or practices of third party sites or resources. You further acknowledge and agree that VetSOS Education Ltd shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such third party web sites or services.

 We strongly advise you to read the terms and conditions and privacy policies of any third-party websites or services that you visit.

 14. We are not responsible for viruses

We do not guarantee that the vPOP® Site will be secure or free from bugs or viruses.

 You are responsible for configuring your information technology, computer programmes and platform to access the vPOP® Site. You should use your own virus protection software.

 15. Disclaimer

 You accept all risk of using the vPOP® Site and content on the vPOP® Site. As far as the law allows, VetSOS Education Ltd and its suppliers provide the vPOP® Site as is, and with all faults and defects, without any warranty whatsoever.

16. Our responsibility for loss or damage suffered by you

To the maximum extent permitted under applicable law, VetSOS Education Ltd expressly disclaims all warranties, whether express, implied, statutory or otherwise, with respect to the vPOP® Site and the content on the vPOP® Site. Without limiting the foregoing, although we make reasonable efforts to update the information on the vPOP® Site, we make no representations, warranties or guarantees, whether express or implied,

  • that the content on the vPOP® Site is accurate, complete or up to date;
  • as to the operation or availability of the vPOP® Site or the information, content and materials or products included thereon;
  • that the vPOP® Site will be uninterrupted or error free;
  • that the vPOP® Site, the content on the vPOP® Site or emails sent from or on behalf of VetSOS Education Ltd are free of viruses, scripts, Trojan horses, worms, malware, timebombs or other harmful components.

To the maximum extent permitted under applicable law, VetSOS Education Ltd will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:

  • use of, or inability to use, the vPOP® Site; or
  • use of or reliance on any content displayed on the vPOP® Site.

In particular, we will not be liable for:

  • loss of profits, sales, business, or revenue;
  • business interruption;
  • loss of anticipated savings;
  • loss of business opportunity, goodwill or reputation; or
  • any indirect or consequential loss or damage.

If defective digital content that we have supplied, damages a device or digital content belonging to you and this is caused by our failure to use reasonable care and skill, we will either repair the damage or pay you compensation. However, we will not be liable for damage that you could have avoided by following our advice to apply an update offered to you free of charge or for damage that was caused by you failing to correctly follow installation instructions or to have in place the minimum system requirements advised by us.

Notwithstanding any damages you might incur, if you have not purchased anything through the vPOP® Site, the entire liability of VetSOS Education Ltd and any of its suppliers under any provision of these Website Terms and your exclusive remedy for all of the foregoing shall be limited to fifty pounds sterling (£50.00).

Some jurisdictions do not allow the exclusion of certain types of warranties or limitations on applicable statutory rights of a consumer so some or all of the above exclusions and limitations may not apply to you. But in such a case the exclusions and limitations set forth in this section shall be applied to the greatest extent enforceable under applicable law.

Different limitations and exclusions of liability will apply to liability arising as a result of the supply of a subscription to the vPOP® App, which will be set out in our App Terms and Conditions with Licence.

17. Cookies

When you use the vPOP Site we may collect information using cookies or similar technologies. Cookies are small files of data that are downloaded to your computer or mobile device when you visit a website. Your browser sends these cookies back to the website every time you visit the website again, so it can recognise you. This allows websites to tailor what you see on the screen.

The vPOP Site may use some essential cookies to ensure you get the best experience on the vPOP Site. Without the use of such cookies, part of the vPOP Site would not function. We will not collect any personal information in our cookies or share them with third parties.

For further information about our cookies policy and how to change your cookies settings, see our Privacy Policy.

18. Which country’s laws apply to any disputes?

These Website Terms, their subject matter and their formation (and any non-contractual disputes or claims) are governed by the laws of England.

Subject to any applicable consumer legislation, the English Courts shall have exclusive jurisdiction over any disputes concerning these Website Terms, their subject matter and their formation (and any non-contractual disputes or claims).

19. General Terms

Severability: If any part of these Website Terms is found to be unlawful or unenforceable, the remainder of these Website Terms will remain valid and enforceable to the extent permitted by law.

Assignment: You may not assign your agreement with VetSOS Education Ltd. Any attempted assignment against these Website Terms has no legal effect.We may assign your agreement to any affiliate of VetSOS Education Ltd, any other company that gains control of VetSOS Education Ltd , or any other company that buys assets of VetSOS Education Ltd related to the vPOP® App. We will always notify users of any assignment in writing on the vPOP® Site.

Waiver: Neither the exercise of any right under these Website Terms, nor waiver of any breach of these Website Terms, waives any other breach of these WebsiteTerms.

20. We may make changes to these Website Terms

VetSOS Education Ltd reserves the right, at its sole discretion, to change, modify, add or remove portions of these Website Terms, at any time. We will post all updates to the vPOP® Site. Where updates contain substantial changes we will announce such updates with special messages or alerts on the vPOP® Site.

It is your responsibility to check these Website Terms periodically for changes. If you continue to use the vPOP® Site following the posting of amended Website Terms, you will be deemed to have accepted and agreed to the amended Website Terms which will govern your further access to and use of the vPOP® Site. These Website Terms were most recently updated on 17th September 2021.



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